Remote Detailing 2.0 Release Notes

With an active CT Mobile license for Salesforce, share CLM presentations with Microsoft Teams meeting attendees using the CT Presenter app.

When viewing a CLM presentation, participants' devices will not go to sleep.

Support for the secure ctm.secureQuery method during the Self-Detailing meeting.

The pointer icon next to a participant will be highlighted when the presenter grants the participant the appropriate permission.

Participants can turn on the video or share the screen in a browser. The presenter can select the participant’s video or screen to show it on the main screen instead of the CLM presentation.

During the visit creation, Remote Detailing 2.0. notifies a user about CLM presentations not found on the server.

Display the warning that the current user has no permission to launch the Remote Detailing session.

The Remote Detailing 2.0 servers have moved to the new connected app. Available for users of CT Mobile package v. 3.63 and higher.

The ability to specify whether the participant is required to add the email to access the Remote Detailing meeting.

Display all active and available for Remote Detailing meetings CLM presentations during the Remote Detailing meeting when CLM presentations are not set for the Activity record.

The ability to open a scenario from the launched CLM presentation.

Participants will be automatically logged out from the Remote Detailing meeting when the presenter is absent more than the specified time interval.

It is forbidden to use some JS Bridge methods in the CLM presentation during the Self Detailing meeting.

The connection is set to collect statistics via the integration user during the Self Detailing meeting.

If enabled, the chat history will be saved and linked to the corresponding Activity record.