Create a Static CPG Group

Create a static CPG group and manage its members.

Create a Static CPG Group

To create a static CPG group:

  1. Go to the Groups tab.

  2. Click New.

  3. Fill in the CPG group parameters, such as:

    Read the description of each parameter here.

    • Enter Group Name.

    • Select Group Type.

      Group Type cannot be changed after saving the group.

    • Leave the Dynamic Group checkbox unchecked.

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  4. Click Save.

  5. The static group of records is created. The SOQL Builder tab opens.

    • Enter criteria using the OR / AND buttons.

    • Check the SOQL Query record above the builder.

      create a new static group 2

  6. Click Save and confirm.

The static group is created.

Manage Static CPG Group Members

To view static CPG group members, go to the Group Members tab.

  • Click New to manually add a CPG group member.

    • A CPG Group Member record will not be recalculated after changing the SOQL criteria.

    • To recalculate a CPG Group Member record, uncheck the Manual field on the added CPG Group Member record.

      Add the Manual field to the Group Member page layout.

  • An empty record cannot be added as a CPG Group Member record.

  • Only the records of the selected Group Type on the CPG Group record can be added as a group member.

    add member

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