Activity Sync Default Configuration

By default, the following field values are copied via Activity Sync:

Standard Calendar CT Pharma Calendar

Field Label

Field Label

Field Name

Event

Task

CTPHARMA__Activity__c

StartDateTime

-

CTPHARMA__StartDate__c

EndDateTime

-

CTPHARMA__EndDate__c

WhoId

WhoId

CTPHARMA__ContactId__c

WhatId

WhatId

CTPHARMA__AccountId__c

OwnerId

OwnerId

OwnerId

When the activity record is generated, the relationship field CTPHARMA__ActivityId__c on the standard Activity object record is filled-out. Due to this relationship, the changes are synchronized.

Only the field changes from the table above will be taken into Account during synchronization, if:

  • the standard and custom activity records are already synced;

  • the type of record on the custom Activity or the value of the Type field on the Task/Event record is changed.

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