Targeting & Marketing Cycle
Purpose
Tailor your strategy for call frequency, products promoted for sell-in, products audit for a sell-out, and objectives to address your customers’ needs.
Main Terms
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Marketing Cycle
A cycle is a wide term referring to trends or patterns that emerge during different market or business environments. The system entity is used as a hub for a particular time range and user division to set the visits KPI, special tracking, assortments audit.
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Marketing Detail Tracking
A system entity designed to track different tasks/KPIs/objectives within the Marketing Cycle. Currently, the following Detail Tracking options are supported: Competitor tracking / Company tracking / Special Tracking / Call Rate / Assortments.
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Activity Linking
A cycle setting that can specify that Marketing Detail Tracking would be tracked for the particular visit type only.
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Target Frequency
A system entity that tracks the actual results for the particular objectives of the Marketing Cycle and flags clients that belong to your targeted segment or group.
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Call Rate
A parameter for tracking the Marketing Cycle for the targeted clients and execution of planned visits.
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Company Product Tracking
An activity related tab that is designed to provide an audit of companies' products.
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Competitor Product Tracking
An activity related tab that is designed to track the competitor activity for the particular clients.
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Special Tracking
An activity related tab that is designed to set the objectives for the specific clients within the Marketing Cycle.
Process Description
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Think about User divisions in your company that could be different departments that have the same structure but works with different KPIs.
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Think about your Clients and segments/categories you want to use to work with them and whether that would be cross-team segmentation or you would target them differently for each user division.
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Prepare the system for the selected User division and Clients Categories.
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Understand what is the time range in your company to track trends via the Marketing Cycles.
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Set the Objectives/Company tracking/Product Tracking/Call Rate/POS material tracking per each client’s segment of the Marketing Cycle (that is unique for user division).
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Track the Marketing Cycle execution via the Dashboards and Reports.
Setup Steps
To use Marketing Cycle and Targeting options:
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Check Marketing Cycle & Target Management settings.
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Setup Division Target Frequency.
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Add customer categories to Marketing Detail Tracking.
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Add product record types on Marketing Detail Tracking.
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Create Activity Link for automatic linking activity with a certain marketing cycle.
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Target your potential customers to sell products.
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Use the Filter to see targeting Accounts and Contacts.
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Analyze the results via the Reports. Use these options to conduct research to gain knowledge about your customers, products, and competitors.