Visualizing Information with Emoji

CT Mobile allows you to use emoji in titles, subtitles, and layouts to visualize record information. You can use emoji for better reading of essential information. Divide records by any parameter you need—divide Leads by territories, calculate the rep’s KPI, and more—and illustrate it.

Add emoji code in a field with the Formula type to display it with the calculated value.

  • use IF or CASE operator

  • calculate either based on a specified value or using a complex formula based on several fields. You can use a single formula to illustrate the rep’s KPI and, e.g., Account rating.

For example, see the customized Contact Priority formula from Sample Contact Management Formulas:

IF(OR(ISPICKVAL(Account.Rating, "Hot"), CONTAINS(Title, "Executive")), "P1,U+1F60E",

IF(OR(ISPICKVAL(Account.Rating, "Warm"), CONTAINS(Title, "VP")), "P2,U+1F642",

IF(ISPICKVAL(Account.Rating, "Cold"), "P3,U+1F641",

"P3,U+1F641")
)
)

Or simply add emoji based on a value in the specified field:

CASE(Account.Rating, "Hot", "Hot,U+1F7E2", "Warm", "Warm,U+1F7E1", "Cold", "Cold,U+1F534", "Not Rated,U+26AA")

The full list of emoji codes is available here.

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