Mobile Application Setup

Mobile Application Setup is a hierarchical setup structure where the data related to the target system model and the global settings of the mobile application are stored.

For easy setup, go to CT Mobile Control Panel: General / CT Mobile Control Panel 2.0: General, CT Mobile Control Panel 2.0: Activities.

Custom setting API name: clm__ApplicationSetup__c

Field API Name Type Description

Account Full Address Field

clm__AccountFullAddressAPIField__c

Text(255)

The API name of the field on the Account object is used to store the address of the organization, e.g., country, city, building. etc. The value in this field is used in the Maps widget if the value is not set in the clm__AccountGeolocationAPIField__c field or this field is absent.

Account Geolocation Field

clm__AccountGeolocationAPIField__c

Text(255)

The API name of the field with the Location type or the Address type on the Account object is used to store the geolocation of the organization. The value in this field is used to get the location in the Routes and Nearby Accounts modules.

Activity "IsDone" field API name

clm__ActivityDoneAPI__c

Text(255)

The API name of the field on the Activity object is used as an additional attribute showing that the Activity is finished. The field is used when the Start/Finish functionality is enabled.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity "IsLocked" field API name

clm__ActivityIsLockedAPI__c

Text(255)

The API name of the field on the Activity object is used as an additional attribute showing that the Activity is locked for editing. The field is used when both Start/Finish and Lock/Unlock functionalities are enabled.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity Description field API Name

clm__ActivityDescriptionAPI__c

Text(255)

The API name of the field on the Activity object is used to store the description of the activity.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity End Date field API name

clm__ActivityEndDateAPI__c

Text(255)

The API name of the field on the Activity object is used to store the end date of the activity.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity Geolocation field API name

clm__ActivityGeolocationAPIField__c

Text(255)

The API name of the field with the geolocation type on the Activity object.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity Lookup Field API name

clm__ActivityFieldAPI__c

Text(255)

The API name of the field with the lookup type from the Application Stats object to the Activity object.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity Object API Name

clm__ActivityObjectAPIName__c

Text(255)

API-name of the Activity object.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity Start Date API name

clm__ActivityDateAPI__c

Text(255)

The API name of the field on the Activity object used to store the start date of the activity.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Activity Status field API name

clm__ActivityStatusAPI__c

Text(255)

The API name of the field on the Activity object with the picklist type displays the activity status.

If several Activity objects are used, the API names should be specified separated by a comma, without blank space.

Allow Web Sharing

clm__AllowWebSharing__c

Checkbox

If enabled, add the Web Share button to the CLM presentation record that allows you to embed the CLM presentation on the website page. Click the Web Share button, set up the height and width of the CLM presentation window, and click Generate. Copy and paste the code into the website page markup. Use the arrows to navigate on the slide carousel.

JS Bridge as well as CTAPPGoTo functionality are not available.

App Install URL

clm__AppInstallURL__c

Text(255)

The direct link to CT Mobile app in the App Store.

Bing Maps Windows API key

clm__BingMapsWindowsAPIKey__c

Text(255)

Access key to Bing Maps services for CT Mobile Windows users that allows using Bing Maps in the Routes and Nearby Accounts modules and the Maps widget.

Calendar View

clm__CalendarView__c

Text(255)

The default view in the Calendar module. Available values:

  • Day

  • Week

  • Month

Capture Geoposition

clm__CaptureGeoposition__c

Checkbox

The field is used to capture the position information when the Activity is started and both Start/Finish and Lock/Unlock functionalities are enabled.

CloudToken

clm__CloudToken__c

Text(255)

The CT Mobile services access token.

Depending on the CT Mobile package and CT Mobile app version, the cloud token may be stored in the API Key custom setting.

Debug Level

clm__DebugLevel__c

Text(255)

Defines sync logs must be stored Available values:

  • None. Logging is disabled.

  • Error. The Sync Log record is created when an error occurred.

  • All. The Sync Log record is created for each synchronization.

Enabling the All option for a long time will result in an overflow of the data storage at Salesforce and a significant increase in the mobile application sync time.

Event Duration

clm__DefaultEventDuration__c

Number(3, 0)

Default Activity duration in minutes when created in the Calendar module.

Geo Trace Interval

clm__GeoTraceInterval__c

Number(18,0)

Time interval (in seconds) between capturing the user’s current geolocation in the background.

To disable the geotracking functionality, set the 0 value.

Google Maps Android API Key

clm__GoogleMapsAndroidAPIKey__c

Text(255)

Access key to Google Maps services allows CT Mobile Android users to work with Google Maps in the Routes and Nearby Accounts modules and the Maps widget.

Google Maps iOS API Key

clm__GoogleMapsAPIKey__c

Text(255)

Access key to Google Maps services allows CT Mobile iOS users to work with Google Maps in the Routes and Nearby Accounts modules and the Maps widget.

Google Maps Javascript API Key

clm__GoogleMapsJSKey__c

Text(255)

Access key to Google Maps services allows users to work with Google Maps in the Geolocation center.

Image Quality

clm__ImageQuality__c

Number(3,0)

Image compression functionality (CT Mobile Control Panel: General / CT Mobile Control Panel 2.0: General). The attached images and taken photos may be compressed to reduce the amount of data.

Lock/Unlock Record

clm__EnableLockUnlock__c

Checkbox

Lock Activities for editing after finishing and unlock for editing when starting and when both Start/Finish and Lock/Unlock functionalities are enabled.

Metadata Last Modified Date

clm__MetadataLastModifiedDate__c

Date/Time

The date of the last metadata change is used as a criterion for running mixed synchronization and loading metadata changes.

Passcode Enabled

clm__IsPasscodeEnabled__c

Checkbox

If enabled, the PIN code is required to access the CT Mobile app.

Person Account Enabled

clm__IsPersonAccountsEnabled__c

Checkbox

If enabled, Person Accounts are used in the CT Mobile app.

Product lookup field API name

clm__ProductFieldAPI__c

Text(255)

The API name of the field with the lookup type from the Application object to the Product object.

Product Object API Name

clm__ProductObjectAPIName__c

Text(255)

The API name of the Product object.

PUSH Identifier

clm__PUSHHUBName__c

Text(255)

Push notifications identifier.

Reference Object API Name

clm__ReferenceObjectAPIName__c

Text(255)

The API name of the Reference object.

Show week switch

clm__IsWeekSwitchShowed__c

Checkbox

  • If enabled, mobile users can use the toggle to display or hide weekends on the calendar grid.

  • If disabled, weekends are always displayed.

Start/Finish Functionality

clm__EnableStartFinish__c

Checkbox

Enable the Start/Finish functionality.

Support Email

clm__SupportEmail__c

Email

The support email is used to send the data dump and screenshots of sync errors.

Theme

clm__Theme__c

Text(255)

The color code in the RGB color model of the application theme.

Unfinished Activity Allowed

clm__IsUnfinishedActivityAllowed__c

Checkbox

If enabled along with the Start/Finish functionality, mobile users can leave the started Activity record to work with other CT Mobile app functionalities.

Update Start/End Date Fields

clm__UpdateDateFields__c

Checkbox

Refresh the current values of the start and end date at the activity opening/closing and when the Start/Finish functionality is enabled.

Visible Hour Range

clm__VisibleHourRange__c

Text(255)

The hour range is displayed in the Day and Week calendar view in the Calendar module.

Week Format

clm__WeekFormat__c

Text(255)

The week format: first day of the week, first working day, last working day in the two lowercase letters format, e.g., mo,tu,fr.

CLM Presentations Display Mode

It is possible to switch modes of interactive content display. The selected mode of interactive content display is employed on all CLM presentations in the system.

To activate and configure this specific functionality, which may not be available throughout all the systems, create the RenderingEngine__c field with the text type and populate it with a value. This parameter is needed in case the system contains complex CLM presentations using Аngular and other JS frameworks, where there are difficulties with the display of connected templates and parts of the HTML code.

Field API Name Type Description

Rendering Engine

RenderingEngine__c

Text(255)

Available values:

  • ui is using UIWebView. Not a very efficient classic.

    Not in use since CT Mobile 2.3.

  • wk is the default value for using WKWebView. Faster operation on the devices with iOS10 and later

  • wks is the value of using WKWebView with a local server. Not recommended on slow devices.
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