Synchronization Launch

Synchronization involves several stages of aligning CT Mobile with Salesforce, during which updated records are sent from CT Mobile to Salesforce and vice versa.

Synchronization Modes

For information about settings for tracking and gathering the synchronization statistics, refer to Sync Logs.

First Full Synchronization

The entire database of the CT Mobile app, metadata components, and app settings will be downloaded from Salesforce to the mobile device.

  • This synchronization should be used after the authorization of the current user.

  • The first full synchronization may take a lot of time according to the database size.

For more information, go to First Full and Full Synchronization.

Full Synchronization

The entire database of the CT Mobile app, metadata components, and app settings will be replaced on the mobile device based on changes in Salesforce.

Full synchronization may take a lot of time according to the database size.

For more information, go to First Full and Full Synchronization.

Fast Synchronization

Data changes, such as deletions, insertions, and updates of records, will be sent from CT Mobile to Salesforce and vice versa.

  • This type is intended to align the records' main information, for example, to send new records from CT mobile app to Salesforce.

  • The CT Mobile app will not be locked during the fast synchronization.

For more information, go to Fast and Mixed Synchronization.

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