Application Stats

The Application Stats object is intended to store statistics of every time the CLM presentation is viewed whether the current preview is attached to the Activity record or not.

Statistics of one CLM presentation can be linked to multiple activity records.
A list of monitored parameters is set up for each CLM presentation separately.
Statistics collection stops when a user exits the CLM presentation.

The availability of functionality depends on the platform of the mobile device. For more information, refer to CT Mobile OS Comparison.

Object API name: clm__ApplicationStats__c

To collect certain parameters of statistics, it is necessary to use preconfigured gestures.

Field	API Name	Type	Description
Activity	depends on the Activity object	Lookup(Activity) for the custom Activity object / Text for the standard Task and Event objects	A field with the lookup type for the Activity object will be automatically created for each Activity object specified on CT Mobile Control Panel: Calendar, for example, ActivityId__c or TaskId__c. The field will be filled out with the Activity record ID: when you link the CLM presentation to the activity record in the Applications module. if you launch the CLM presentation or the Remote Detailing meeting from the record’s layout.
Application	clm__ApplicationId__c	Master-Detail(Application)	The ID of the CLM presentation to which the statistics record is linked.
Browser	clm__Browser__c	Text (255)	To store the participant’s browser name during the Remote Detailing meeting.
Clicks	clm__Clicks__c	Number(18,0)	Slide Stats Collect the number of taps/clicks per slide. Global Stats The total number of taps/clicks for all slides. Web Detailing For the Remote Detailing meeting, the total number of taps/clicks on all slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.
Custom Scenario	clm__CustomScenarioId__c	Lookup(Custom Scenario)	Slide Stats The custom scenario record in which a slide was shown.
Description	clm__Description__c	Long Text Area(32768)	To store a comment left by a user while viewing the CLM presentation.
Dislikes	clm__Dislikes__c	Number(18,0)	Slide Stats Collect the number of dislikes per slide. Global Stats The total number of dislikes for all slides. Web Detailing For the Remote Detailing meeting, the total number of dislikes on all slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.
Email	clm__Email__c	Email	To store the participant’s email address (if specified) for the Remote Detailing meeting.
File name	clm__FileName__c	Text(255)	Stores the value obtained by ctm.CustomStats()
Finished by Timeout	clm__IsFinishedByTimeout__c	Checkbox	For the Self-Detailing meeting. If enabled, the statistics will be pulled into Salesforce after a certain time (timeout of the participant’s session), and the field switches to the true value.
Guest Stats	clm__IsGuestStats__c	Checkbox	For the Remote Detailing meeting, automatically set: false, if statistics relate to the presenter. true, if statistics relate to a participant.
IP Address	clm__IPAddress__c	Text (255)	To store the participant’s IP address during the Remote Detailing meeting.
Likes	clm__Likes__c	Number(18,0)	Slide Stats Collect the number of likes per slide. Global Stats The total number of likes for all slides. Web Detailing For the Remote Detailing meeting, the total number of likes on all slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.
Order	clm__Order__c	Number(18,0)	Slide Stats The slide order in the custom scenario or CLM presentation.
OrgSummary Count	clm__OrgSummaryCount__c	Number(18,0)	Not in use.
OrgSummary Speciality	clm__OrgSummarySpeciality__c	Text(255)	Not in use.
OrgSummary Type	clm__OrgSummaryType__c	Text(1)	Not in use.
OrgSummary User Count	clm__OrgSummaryUserCount__c	Number(18,0)	Not in use.
Parent	clm__ParentId__c	Lookup(Application Stats)	For the Slide Stats record type, it stores the parent Global Stats record.
Record Type	RecordTypeId	Record Type	Slide Stats – statistics collected during the CLM presentation per slide. Global Stats – slide statistics summary, calculated based on all visits to an organization performed. Web Detailing – statistics for a participant collected on the views of CLM presentations on the web or through the Remote Detailing meeting. File Stats – statistics on CLM presentation attachments views.
Slide	clm__SlideId__c	Lookup(Slide)	For the Slide Stats record type, it stores the appropriate Slide record.
Slide Navigation Path	clm__NavigationPath__c	Long Text Area(131072)	Global Stats The navigation path of slides. Web Detailing For the Remote Detailing meeting, the navigation path of slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.
Start Time	clm__StartTime__c	Date/Time	Slide Stats The starting time of the slide demonstration. Global Stats The starting time of the CLM presentation demonstration. Web Detailing For the Remote Detailing meeting, the time, when a participant joined if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.
Terms Accepted	clm__TermsAccepted__c	Checkbox	For a record of the Slide Stats type: true if the participant accepted the Terms of Use false if the participant did not accept the Terms of Use
User	clm__User__c	Text(255)	To store the participant’s username during the Remote Detailing meeting.
Views	clm__Views__c	Number(18,0)	Slide Stats The number of slide views. Global Stats For the Remote Detailing meeting, the number of slide views by the presenter and participants.
View time (in seconds)	clm__ViewTime__c	Number(18,0)	Slide Stats The view time for a slide. Global Stats The view time for all slides. Web Detailing For the Remote Detailing meeting, the view time for the CLM presentation for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.

Field

API Name

Type

Description

Activity

depends on the Activity object

Lookup(Activity) for the custom Activity object / Text for the standard Task and Event objects

A field with the lookup type for the Activity object will be automatically created for each Activity object specified on CT Mobile Control Panel: Calendar, for example, ActivityId__c or TaskId__c.

The field will be filled out with the Activity record ID:

when you link the CLM presentation to the activity record in the Applications module.
if you launch the CLM presentation or the Remote Detailing meeting from the record’s layout.

Application

clm__ApplicationId__c

Master-Detail(Application)

The ID of the CLM presentation to which the statistics record is linked.

Browser

clm__Browser__c

Text (255)

To store the participant’s browser name during the Remote Detailing meeting.

Clicks

clm__Clicks__c

Number(18,0)

Slide Stats

Collect the number of taps/clicks per slide.
Global Stats

The total number of taps/clicks for all slides.
Web Detailing

For the Remote Detailing meeting, the total number of taps/clicks on all slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.

Custom Scenario

clm__CustomScenarioId__c

Lookup(Custom Scenario)

Slide Stats

The custom scenario record in which a slide was shown.

Description

clm__Description__c

Long Text Area(32768)

To store a comment left by a user while viewing the CLM presentation.

Dislikes

clm__Dislikes__c

Number(18,0)

Slide Stats

Collect the number of dislikes per slide.
Global Stats

The total number of dislikes for all slides.
Web Detailing

For the Remote Detailing meeting, the total number of dislikes on all slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.

clm__Email__c

To store the participant’s email address (if specified) for the Remote Detailing meeting.

File name

clm__FileName__c

Text(255)

Stores the value obtained by ctm.CustomStats()

Finished by Timeout

clm__IsFinishedByTimeout__c

Checkbox

For the Self-Detailing meeting.

If enabled, the statistics will be pulled into Salesforce after a certain time (timeout of the participant’s session), and the field switches to the true value.

Guest Stats

clm__IsGuestStats__c

Checkbox

For the Remote Detailing meeting, automatically set:

false, if statistics relate to the presenter.
true, if statistics relate to a participant.

IP Address

clm__IPAddress__c

Text (255)

To store the participant’s IP address during the Remote Detailing meeting.

Likes

clm__Likes__c

Number(18,0)

Slide Stats

Collect the number of likes per slide.
Global Stats

The total number of likes for all slides.
Web Detailing

For the Remote Detailing meeting, the total number of likes on all slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.

Order

clm__Order__c

Number(18,0)

Slide Stats

The slide order in the custom scenario or CLM presentation.

OrgSummary Count

clm__OrgSummaryCount__c

Number(18,0)

Not in use.

OrgSummary Speciality

clm__OrgSummarySpeciality__c

Text(255)

Not in use.

OrgSummary Type

clm__OrgSummaryType__c

Text(1)

Not in use.

OrgSummary User Count

clm__OrgSummaryUserCount__c

Number(18,0)

Not in use.

Parent

clm__ParentId__c

Lookup(Application Stats)

For the Slide Stats record type, it stores the parent Global Stats record.

Record Type

RecordTypeId

Record Type

Slide Stats – statistics collected during the CLM presentation per slide.
Global Stats – slide statistics summary, calculated based on all visits to an organization performed.
Web Detailing – statistics for a participant collected on the views of CLM presentations on the web or through the Remote Detailing meeting.
File Stats – statistics on CLM presentation attachments views.

Slide

clm__SlideId__c

Lookup(Slide)

For the Slide Stats record type, it stores the appropriate Slide record.

Slide Navigation Path

clm__NavigationPath__c

Long Text Area(131072)

Global Stats

The navigation path of slides.
Web Detailing

For the Remote Detailing meeting, the navigation path of slides for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.

Start Time

clm__StartTime__c

Date/Time

Slide Stats

The starting time of the slide demonstration.
Global Stats

The starting time of the CLM presentation demonstration.
Web Detailing

For the Remote Detailing meeting, the time, when a participant joined if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.

Terms Accepted

clm__TermsAccepted__c

Checkbox

For a record of the Slide Stats type:

true if the participant accepted the Terms of Use
false if the participant did not accept the Terms of Use

User

clm__User__c

Text(255)

To store the participant’s username during the Remote Detailing meeting.

Views

clm__Views__c

Number(18,0)

Slide Stats

The number of slide views.
Global Stats

For the Remote Detailing meeting, the number of slide views by the presenter and participants.

View time (in seconds)

clm__ViewTime__c

Number(18,0)

Slide Stats

The view time for a slide.
Global Stats

The view time for all slides.
Web Detailing

For the Remote Detailing meeting, the view time for the CLM presentation for each participant, if the Remote Detailing: Detailed Stats Enabled field of the CLM Settings record is not active.