Field Dependency and Dependent Picklists

A dependent picklist is a custom or multi-select picklist for which the valid values depend on the value of another field, called the controlling field. Controlling fields can be any picklist (with at least one and fewer than 300 values) or checkbox field on the same record.

To create a dependent picklist, refer to Salesforce Help.

The dependent fields are not supported in the CT Mobile Android and Android 2.0 apps.

Conditions to Display the None Value in the Picklists

On the layout, mini-layout, and custom related list:

  • the field with the Picklist type has no value by default and this field is Required:

    • when a user creates a record, the field with the Picklist type has the None value and the record cannot be saved due to the validation rule. Set up a value to save the record.

  • the field with the Picklist type has a value by default and this field is not Required:

    • when a user creates a record, the default value is set in the field with the Picklist type. The user can select the None value.

  • the field with the Picklist type has no value by default and this field is not Required:

    • when a user creates a record, the field with the Picklist type has the None value. The record will be saved whether the user remains the None value or selects another one.

  • the field with the Picklist type has a value by default and this field is Required:

    • when a user creates a record, the default value is set in the field with the Picklist type. The None value is absent.

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