CT Sign Current Limitations

There is a list of current limitations:

  • CT Mobile Windows supports only a simple signature.

  • The Proof of Consent signature type is currently unavailable for CT Mobile iOS users.

  • A legally binding signing is supported only via the DocuSign provider after the go-live process.

  • Documents sent from the developer DocuSign account are not legally binding and are watermarked.

  • To avoid incorrect work, do not specify the same signatory for several Sign Document buttons on a template.

  • E-mail templates are supported only in Salesforce.

  • Please follow these rules when naming a document to sign:

    • use the Latin alphabet;

    • use digits, blank spaces, underscores, hyphens, parentheses, and periods if needed;

    • keep the length from 1 to 120 characters.

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